While humor and kindness are important characteristics for bosses to have, work is a serious business, and must be approached with a serious attitude. A boss must be able to keep his/her employees working hard and on schedule. He/She must set down rules, enforce them, and also personally adhere to them. If the boss comes in late to work, leaves early, or spends all day joking with the co-workers, then the employees will neither respect nor work hard for him/her. A boss must have a serious and professional attitude that sets an example for all of the employees in the workplace.

       Finally, the most important quality that a good boss must possess is flexibility. While needing to set serious, strict rules, he/she must also recognize that at times the rules need to be bent or broken. For instance, a boss should strictly enforce attendance policies in the workplace. But if an employee with an excellent attendance record needs to take a day off for personal reasons, the boss should let him/her do it. In this way employees' loyalty to the company will be strengthened, and they will be more happy and productive in the workplace.

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